Order Processing Procedure

Order Processing Procedure

Step-by-Step Order Processing Procedure


  1. Customer/Partner orders become official once either kyterio’s Order Confirmation Form has been duly signed by kyterio and the customer/partner, or the submitted customer/partner purchase order document has been confirmed by kyterio.
  2. kyterio will send an invoice for the full order amount upon confirmation of the order.
  3. Payment for orders is due immediately upon receipt of the invoice(s).
  4. No Products  will be delivered, and no installation at end-user site(s) will be planned until full payment of the order invoice(s) has been received by kyterio on the bank account below.
  5. After 14 days all unpaid invoice amounts will accrue interest at the rate of 1.5% per month.
  6. Upon receipt of the full payment kyterio will confirm such to customer/partner and plan the delivery and  installation of the Products and their associated licenses.
  7. [Professional] Services will be delivered and invoiced per the specific terms and conditions on each individual order.



Payment


All payments to kyterio must be made to the bank account listed hereunder:


Bank name                 :  ABN Amro Bank N.V.

Bank address            :  Gustav Mahlerlaan 10

                                         :  1082 PP Amsterdam

                                         :  The Netherlands

Name of Account   :  Europa Marchand Holding B.V.

IBAN                             :  NL45 ABNA  0460  4518  63

BIC/SWIFT               :  ABNANL2A

Account number    :  46.04.51.863

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